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School Policies

Attendance Policy

To make normal progress, students are expected to attend class every day, come on time, participate in class and do all class assignments. Excessive, unexcused absences will result in disciplinary action.

Intensive English Program (IEP - required for F1 student visa)
* 20 hours per week / Eight-week sessions
* Days: Monday - Friday
* Time: 9:00 am - 12:50 pm

Intensive English Course (IEC)
* 15 hours per week / Eight-week sessions
* Days: Monday - Friday
* Time: 9:00 am - 11:50 am

Test Preparation Program
* 22 hours per week / Eight-week sessions
* Days: Monday - Friday
* Time: mornings and afternoons

Tutoring
* Various; Discuss with Admissions Office



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Administrative Policy

Important deadlines - All of the following are due three (3) weeks in advance of a new session, more specifically, by Friday of the fifth week of a current session:
      • Requests for course or program changes must be received in writing using the Course Change/Request form.
      • Requests for vacation must be received in writing using the Vacation Request form.
      • Vacation requests are required for international students and requested for all students.
      • Application for the Test Preparation program.
      • To aid in counseling and planning, the school requires that all students participate in the school’s progress reporting and verification of continuation survey. (The latter is for planning purposes only and does not constitute a formal request or notification.
      • It is the student’s responsibility to notify the school about changes in any of the following: address, telephone number(s), fax number, e-mail address(es).

Please allow 3 business days to process all administrative or document requests. (Allow 5 business days for the I-20 and all supporting documents once the application is complete.)

Students who enroll or start mid-session (or who are tested after the fifth week of a session and wish to start the following session) may be asked to move from morning to evening or from evening to morning classes.

Students must make a separate application (in addition to the standard school application) for the Test Preparation (TP) programs.

Office hours: 8:30 AM – 5:00 PM, Monday through Friday (Except for holidays and one-week seasonal breaks. See the school Academic Calendar.) IBT and TOEFL testing on Saturdays.

Students must agree to abide by parking regulations and all other school policies, procedures, including but not limited to those enumerated here and in the Student Handbook, incorporated herein by reference.

Tuition, fees, courses, programs and school policies are subject to change; changes apply upon re-enrollment.

The school regularly takes photographs and makes video recordings in and outside the school, including inside the classroom and at school-wide events. Upon registration, you consent that the school may use the same for any purpose without limitation or restriction.

For all disputes involving refunds or charges:
Before legal action is initiated, all parties agree to seek mediation by the Justice Center of Atlanta. Costs (estimated to be between $250-300) will be borne equally.

Refunds & Withdrawal policy

Except as noted below, the $175 Application Fee is non-refundable. Regarding tuition and other fees:

          Course or Program Cancellation by the School.
          -Full Refund (including Application Fee)

          Applicant Denial of Admission by the School.
        -Full Tuition Refund (all students)

         Government Denial(F-1 students only: Initial Entry or Change of Status).
       -Full Tuition Refund (proof of government denial required), Less $275 Administrative Fee

         Cancellation Prior to Start of Class (first session).
      -Tuition: 50% refund, Less $275 Administrative Fee (F-1 students only: Initial Entry or Change of Status)

         Cancellation Prior to Start of Class (continuing students).
     -Tuition: No refund

         Withdrawal After Class Starts or No Show.
    -Tuition: No refund

AEI is not obligated to make refunds to students who are terminated due to any violation of the schools written disciplinary and/or attendance policies or local, state, or federal law.

With the exception of tuition, all charges and fees such as transcripts, document delivery, students ID, etc. are not eligible for refund.

In all cases, students must submit a signed and dated Refund Request, with the required documentation, e.g.: visa denial letter (F-1 students). Refunds will be sent or made available within fifteen (15) business days from the date of course cancellation, denial of admission, withdrawal, or refund request.

To withdraw from a class or from school, students are required to complete, sign and date an Official Withdrawal Form and submit it to the Registrar’s Office. The date of withdrawal is determined by the date the form is submitted to the Registrar’s Office or the date AEI terminates the student due to the student’s failure to adhere to the school's attendance, conduct, or student progress policy.

Other Financial Matters

Full payment is required before a student can be considered officially enrolled. The minimum enrollment period is one full eight-week session. Both enrollment and tuition payments are required before taking the placement test and/or attending class. Tuition and other payments are due (for continuing students) during Registration Week (the seventh week of each session). The deadline is by Friday, at the end of office hours at 5:30 PM. A $50 fee will apply for late payments.

Course tuition does not include books. Books and book fees are mandatory each session. New books are not issued for repeat students. See Other Fees below. For Tuition information, visit Tuition and Fees.

Students who enroll after the first week of a session will be considered a mid-session enrollment and will receive a pro-rated tuition credit based on the time missed. The applies to new students only and does not apply to continuing F1 students.

Credits are based on rounding up to full week and will be applied directly to the following session. No credit will be issued for days absent (courses or tutoring) except in the case of a serious and extended illness (more than half the course), in which case students are given the option of repeating the course (one session) within one year at no charge. A doctor’s note is required.

A charge of $35 is due for all returned checks or other refused transactions. Returned checks must be replaced by cash or money order within one week. Otherwise, students may not attend class. Students are liable for all reasonable costs associated with Collections, such as collection agency and attorney fees.

No refunds are available for F-1 students who do not complete either the Embassy initial entry or USCIS change of status process. Refunds are available only if the denial is not the result of action or decision by the prospective student and/or his agent(s). Refund Request needs to be submitted within 90 days from the date of denial.

Other Fees
• A one-time application fee of $175 applies to all students and is non refundable
• A one-time student services fee of $150
• Book fee each session: $85 (Intensive English); $55 (Test Preparation ); $175 (USMLE, each Step)
• Re-processing fee: $75 (re-application fee)
• Document delivery: $25 (domestic); $65 (international)
• Student ID card: $5 (replacement)
• Transcript: $5
• Continuing enrollment fee of $275 (F1 students: Vacation, Medical Leave, and Temporary Absence) Non-refundable; may be applied against tuition.

• Cambridge Linquaskill Test Fee: $116 (The test is mandatory for all TOEFL and C1 Business Higher students.)

International student

(students holding or applying for an F1 Visa)

Students approved for a change of status must begin at the next available session or within two weeks, whichever is sooner. Enrollment in the Test Preparation (TP) Program is contingent on meeting program prerequisites. Students who enroll for the Test Preparation program but are required to complete the Intensive English Program are financially responsible for the difference in tuition.

Students applying for reinstatement to F1 status are required to begin study no later than the start date indicated on their I-20. All school policies that apply to F1 students also apply to them. (For example, they may not break for vacation until after four sessions.)

F1 students are required to make normal progress in their studies. Normal progress is defined as follows: all students must achieve a score of not less than 70%. A student whose visa has been approved (initial entry) may request (in writing) to defer attendance for a period of up to one year. Subsequently, his or her enrollment will be withdrawn and their SEVIS student record canceled.

School enrollment (or a student’s SEVIS record) is canceled if for any reason a student does not communicate with the school for a period of one year from the student’s intended program start date.

Students enrolled in the Test Preparation (TP) courses must be available for scheduled classes. The school cannot guarantee or necessarily honor student preferences for more specific class times.

The USCIS requires that it be notified within 10 days of a change in address. Such notification may be made to the school and the school, in turn, will notify the USCIS. Students are eligible for a vacation after one academic year or eight months of continuous study. Requests for vacation for a subsequent session must be received in writing using the Vacation Request form by Friday of the fifth week of a session. Students who intend to transfer or stop studying at AEI after the vacation cannot apply for vacation. Those who get approved for vacation are expected to return to AEI for the session subsequent to his/her vacation.

A nonrefundable $275 Continuing Enrollment Fee is required for students approved for vacation, medical leave, or temporary absence. The $275 will be credited against future tuition and is due during Registration Week for students approved for vacation or within 3 weeks of an approval for medical leave, or temporary absence. Otherwise, a late fee of $50 applies. All temporary absences or medical leaves must be applied for and approved. for specific policy and procedure, please ask for a Temporary Absence Request or Medical Leave Request form, respectively. International students must request a transfer out (using our Transfer-out Request form) on or before the Friday of the fifth week of a session, and present proof of acceptance no later than the last day of the same session. Please see the school’s Transfer-out Request form (incorporated here by reference) for additional information.

Change of Status applicants must complete at least (three) 3 sessions or graduate from the IEP before they transfer. Otherwise, they are financially responsible for remaining sessions. See also: Refunds and Withdrawal Policy (all students).

Grading Scale

• 90 – 100%: Advanced Proficiency
• 80 – 89%: Exceeding Proficiency
• 70 – 79%: Meets Proficiency
•  0 – 69%: Not Proficient; Repeat Course


A student must receive at least a 70% in all courses to proceed to the next level. Refer to course syllabi for specific requirements.


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